support@stateofrun.comContact us for support!

FAQ

Is there a State of Run store near me?

Currently we do not have any physical stores, however we are always looking for retail partners.  If you have any questions at all, please feel free to ask. Please remember that State of Run does allow free returns and exchanges on all of our products, so if it is not 100% perfect, you are not stuck with it.

Do you offer free shipping?

We offer free standard shipping for orders of $50 or more.  $50 minimum purchase is calculated after all discounts and/or coupons are applied.
If I choose Next Day or 2 Day Shipping, when will I get my order?
Orders take up to 1 business day to process before shipping.  We make every attempt to get orders out within 1 hour of purchase, but can take up to 1 day to ship.  Therefore, if you opt for Next Day or 2nd Day shipping, please feel free to contact us if timing is sensitive, and we’ll do our best to accommodate your needs.

Does State of Run ship to military addresses?

We’d be honored to! Please enter “APO” or “FPO” in the city field and then choose either AP/AA/AE from the state drop down on our checkout page.

What if I have not received my order yet?

Please wait 1 business day to receive your tracking number. If you have not yet received it via email (check your spam box) please contact us for the tracking number. Keep in mind that the UPS or USPS tracking number may take up to 1 business day to yield any useful info.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase.  We stand behind the products and service we provide. Our merchandise can be returned to us within 30 days from date of original purchase for a full refund. To return merchandise please send us a request at support@stateofrun.com

What if I am not receiving a response to my emails?

Please add support@stateofrun.com to your contacts or check your spam box as we always answer all StateOfRun.com related questions within 24 hours (except weekends and holidays).

What fabrics do you use?

We print all of our designs on soft, high-quality apparel. Our shirts are the softest, smoothest, best-looking T-shirts available anywhere. They are made of 100% Polyester or 50% Polyester 25% Rayon 25% combed ring-spun cotton for softness and comfort.  All product descriptions will indicate fabric content.

Does State of Run accept Bulk Orders?

Yes, State of Run accepts Bulk Orders of 24 pieces or more across any combination of styles, sizes, & genders. Please contact us for a bulk quote.

Does State of Run accept Custom Orders?

Yes, State of Run accepts Custom Orders of 24 pieces or more across any combination of styles, sizes, & genders.  Many individuals and businesses have requested that we add their city, logo, etc to one of our designs.  It’s easy to do, and we’re happy to work with you on that!  Please contact us for a custom quote.